Billing:
All rides are billed to the customer's credit card or corporate account numbers. Trans LA Limousine accepts the following cards: American Express, Discover Card, MasterCard, and Visa.
A 20% gratuity will be billed to all rides. Gratuity is calculated on the base fare, stop time, wait time, and any holiday surcharges that will be added and itemized on the customer's billing statement.
The following additional charges will be itemized on the customer's billing statement when applicable: two-way tolls, airport fees and cell phone usage.
- Applicable taxes will be charged as required.
- All published rates are subject to change without notice.
- All rates are calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate.
Sedan Rates:
Trans LA Limousine has standardized point-to-point rates that provide flat rate pricing for travel to and from most major cities and airports.
- Sedan rates for travel between locations in which a point-to-point rate does not exist will be billed at Trans LA Limousine hourly rate. Customers are billed from the time the vehicle leaves the Trans LA Limousine headquarters until the finally drop off location, with 2 hours minimum.
Fractions of an hour are rounded to the next fifteen minute interval.
Wait Time/Stop Time:
- Thirty minutes of free waiting time given on all Domestic flights from the official posted arrival time. Forty-five minutes of free waiting time given on all International flights from the official posted arrival time. Additional waiting time will be calculated in increments 15 minutes at the vehicle's hourly rate. 20% gratuity, tolls and parking are additional.
- For all other reservations, 15 minutes of free wait time is given. Any additional wait time will be charged in 15 minute increments based on the hourly rate for that particular vehicle.
- Passenger requested stops on route during a point-to-point reservation will be charged $20.00 per stop for maximum of 15 minutes, and changes will revert to Trans LA Limousine hourly rate after 5 minutes.
- Passenger requested stops off route for point-to-point reservations, additional charges will revert to Trans LA Limousine hourly rate.
Cancellation and No Show Fees:
- TWO HOURS (2 HRS) NOTICE OR LESS from scheduled pick-up will result in a full charge equal to the base fare price of the trip plus the 20% gratuity.
- Cancellation of stretch limousines Hummer H2, stretch SUV limousines, limousine party buses, vans with 24 HOURS NOTICE OR LESS from date of service will be charged the vehicle hourly minimum.
- Cancellation of mini buses and coach buses with 48 HOURS NOTICE OR LESS from date of service will be charged the full contract amount. In cases of no existing contract, the vehicles' hourly minimum will be charged.
- A 'no show' fee equal to the base fare price of the trip plus 20% gratuity plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location.
- To avoid a 'no show' fee call 323.422.3499 if you cannot locate your vehicle.
Other:
- Trans LA Limousine shall not be liable for circumstances beyond its control including but not limited to weather, road conditions and breakdowns.
- Trans LA Limousine assumes no responsibility for lost or damaged baggage, personal belongings, or any items left in the vehicle.
Trans LA Limousine reserves the right to change its terms and conditions at any time without giving prior notice. No unauthorized use of this site or its content is allowed without written consent from Trans LA Limousine.
COPYRIGHT © 2013. Trans LA Limousine INC. All rights reserved.